The white blinking light is constantly on. Here is a post about howw to fix the problem https://openclassrooms.com/forum/sujet/r... © 2020 iFixit — Licensed under Creative Commons — Privacy — Since today, it won't turn on when it's not plugged in. Presumably, JBL feels that this is a well-matched charger since they include it … The JBL Charge 3 can be recognized by its distinct woven speaker cover and rubber accents. At least one of the battery status lamps lights on the Xtreme when everything is working correctly. It worked perfectly. The speaker, just like its predecessor, must be charged via the included power supply. Pressing the volume+ and the connect plus button together for a few second whilst it was plug in with the white light ON worked on my Jbl boombox.Thanks, April 12 by From what I know about batteries in any portable device is that if it's swollen, it's no good. Eventually, I got it working while the grill and top cover were off. JBL Flip 4 Portable Bluetooth Speaker, Black, at BestBuy.com; Revision History. JBL Charge 4 power bank speaker, top view, showing the Volume DOWN and UP buttons circled. Just finished replacing battery. This fixed this problem for me. Mighty Soul. Five lamps on this speaker light in succession as battery charge progresses. It's safe to say I destroyed the pcb that has the aux cord and charger. And if slightly swollen, it means it's going to be bad very soon. I also noticed that the JBL Connect button didn’t click similar to power button. Joseph Rollins. Terms — So many people have been saying the batteries are dead but I have 5 of these and never once has the battery been the issue. This review of the Boombox goes into the details (complete with a video overview). All of the sudden the JBL would not function and power down once unplugged. JBL Flip 4 Wall Charger, Which AC Adapter Works Best; Charging Instructions for the JBL Flip 4 to Get the Longest Play; JBL Flip 4 Buttons Layout, What Each Button Does; References for How to Charge JBL Flip 4. Brilliant it worked, tried lots of other ways recommended and this was the only one that worked. Try it out yourself if you also have the Xtreme 2! It has an IPX7 waterproof rating so it can handle splashes. In short, first, we recommend recharging the Xtreme with the included JBL charger. It comes out that I can’t tighten all the top cover screws properly. Once cable is detached, it powers off. Return Policy. Sabastian Watson I replaced my battery after trying several things….and it was the battery after all :), Updated firmware from 2 to 2.9 did it on my boombox 1. Martin Golder, Mine is onyx studio I just replaced the battery. You need to charge your jbl and when the power button turns on you have to press the volume+ and the connect button at the same time until it shuts of. There is no lights out power and the charge does nothing to help… I've tried plugged in and not plugged in… no good. When I plug it back in white light comes back, 09/17/2018 by With its monstrous, extraordinary sound, durable design and longest playtime the JBL Boombox rocks the party louder and longer than any portable speaker in the market. We provide 90 days free replacement ,60 days money back on non-defective, undamaged, unused … Can anyone post a pic of the working solution please? Buy the charge 3 charger port here: https://bit.ly/2MNpI9aSend your unit in for repair: https://bit.ly/2DLAr2x1. kasperdecock, Levi Zell @ez2remember70 add some images of the broken board with your question. It's unusable. ive got the same problem, i tryed everthing. no light indicator on even plugged in nothing happen any helps pls, July 18 by My symptoms are identical to this. It was released in 2016 and features a fully waterproof design, 20 hours of playback time, and bluetooth connectivity. It's unusable. Turned it off and plugged in charger, was not charging, tested charger and charger is faulty. How to charge JBL Xtreme wireless speaker. I pushed the wrong buttons for the reset. I know I shouldn't have, but when my JBL Flip 3's micro-usb charging port broke, I decided to take matters into my own hands. With my Xtreme 2, I noticed that without a doubt the bass is louder when plugged in the charger. Since you are at the end of the article, hopefully by now you have gotten a decent grasp on how to charge your Bluetooth speaker without a charger. You may also need to reset the device like I did. just did the update… it killed myJBL Charge 3 no power after update. Hi there, my jbl boombox will only turn on when it’s on charge. 20W AC Adapter Charger for JBL Boombox Wireless Speaker Power Supply Cord F ... We reserve the right to charge the shipping fee again for returned items due to wrong address. I have seems multiple posts of different button combos being held for 10s to reset demo mode. COMECASE Carrying Case Storage for JBL Pulse 4/ JBL Charge 3 JBLCHARGE3BLKAM Waterproof Portable Bluetooth Speaker. The latest JBL Bluetooth speaker aimed at the party season is the Charge 4. I’ve been using my Flip3 for 3-4 years now, no problems what so ever. JBL rated the Boombox at 24 hours of playback per charge, and we found that to be fairly accurate at volume halfway over a mix of Bluetooth or wired connections. It has an IPX7 waterproof rating so it can handle splashes. Comparison winner. 5. Tried all combinations f buttons without luck before this. Even the new JBL Boombox 2 cannot be charged via USB. pack it tight so it won't vibrate, try hot glue. It should be the BT button and the + button but I pushed the the wrong two. And i suddenly noticed your comment here . The JBL Boombox is a portable Bluetooth speaker that has incredible bass and crisp highs. Once I put the top cover on and tighten the screws, the problem would return. Very frustrating …, Could it be a bad battery? Because this charger meets the speaker’s current requirements and is provided by JBL. JBL rated the Boombox at 24 hours of playback per charge, and we found that to be fairly accurate at volume halfway over a mix of Bluetooth or wired connections. Return Policy. This might be possible too: the leftover 3 pin could be salvaged to connect a female aux for audio input. Why? 1. My boombox i bought it brand new it won't power at all. Accessibility. Jorge luis Rodriguez, 5 days agoNovember 29, 2020 by I thought this was only the case with the boombox, can anyone explain or enlighten me? Sabastian Watson. Ethan Armstrong. Just a few markings like "C801" "j301" and "l205", 05/14/2017 by 89 $ 256. 10/04/2018 by You can stil use your JBL neither on battery, when plugged into an AC adapter or even powerbank (a powerbank to charge your JBL, not a powerbank when your JBL charge your phone) but the wall plug. All the sudden, it stopped working properly. I now have a working and charging speaker with a usb wire permanently attached to it. AC Adapter Charger for JBL Boombox portable speaker, 20V 4.5A Power Supply (With AC Cable) Product Description This Power supply AC Adapter Charger is designed for the JBL Boombox Speaker Systems, and offers 90-Watts which is enough to power and charge your speaker to its full extent, and it enables you to operate your system from electrical power outlets. I know I shouldn't have, but when my JBL Flip 3's micro-usb charging port broke, I decided to take matters into my own hands. This review of the Boombox goes into the details (complete with a video overview). My fix was the BT button and the “play” (right triangle) button. Cut off these 7 wires close to the plugs connected to the charging PCB, we only need 2, the black and the red, strip a bit off these 2 and wrap in electrical tape the 5 others so they don't short-out, -Cut and strip the black and the red wire from the USB cable, twist them around the matching colors in the speaker then solder, wrap with tape. It provides you nearly 10 hours of music playback. The charger I was given was only 12v @ 750mA by my friend. Not able to connect via bluetooth. I press the power button but blue light turns on for one second and then turns off. Terms — I don't even need the aux cord, just the usb port. Wall plug could be dangerous. Step-3: Set-up the Charger: Surely, you find a USB cable with the JBL Flip 3 box. Go to awesomeness ranking Go to consumer score ranking JBL Charge 4 is more popular Xtreme JBL speaker plugged in and charging from AC power. Like the Boombox 2, this has a USB out port that allows you to charge devices like your phone, and also has analog audio input if you want to go wired and connect a device without using Bluetooth. It's safe to say I destroyed the pcb that has the aux cord and charger. Cost-effectiveness winner ... You can fastly pair devices without entering a code by simply holding one device next to the device with which it is to be paired. How can I fix this or do I have to go back to the store? I know I shouldn't have, but when my JBL Flip 3's micro-usb charging port broke, I decided to take matters into my own hands. 05/14/2017 by So, I took it apart but did not notice anything wrong inside. but unfortunately I do not see any board number. Thank you, I tried it but it's still not turning in blue light mode only white, 09/16/2018 by The new JBL Boombox 2 takes up to 6.5 hours to fully charge. I have the same problem. 2020-05-05: Added more tags. I did the method posted by elias and paulogutobh got the blinking red lights and the power button turns blue The unplugged and hit the power button and still no power. The speaker charges and is functional like normal. Slot1gamer Fits USB Cable and Charger Adapter. I think the BT and the - but it could have been the Play and the +. Probobly this disabled the "child mode", © 2020 iFixit — Licensed under Creative Commons — Privacy — It's a bummer to see this nice speaker end up in the junk drawer. Looking for charger all I find are 19v@3.4A units for Extreme and Extreme2. Please let m know it worked for you too!? JBL Charge 4 vs JBL Xtreme 2 vs JBL Boombox: Review Of course, Charge 4, Xtreme 2 and Boombox have many things in common which is great and these things are as much as important as the differences. I plugged into wall to get power light to turn on(White), then I held the (JBL Connect +) and the (volume +) button until the speaker turned off. After this it worked again. Download the JBL Connect app to get the most out of your JBL portable speakers and unlock more features. How to Use the Volume Buttons. If you can bring it back to the store do so. Verified Purchase. AC Adapter Charger for JBL Boombox portable speaker, 20V 4.5A Power Supply (With AC Cable) Product Description This Power supply AC Adapter Charger is designed for the JBL Boombox Speaker Systems, and offers 90-Watts which is enough to power and charge your speaker to its full extent, and it enables you to operate your system from electrical power outlets. 92 points. I don't even need the aux cord, just the usb port. I recently bought a JBL charge 3. The JBL Boombox is a portable Bluetooth speaker that has incredible bass and crisp highs. You need to charge your jbl and when the power button turns on you have to press the volume+ and the connect button at the same time until it shuts of. I don't even need the aux cord, just the usb port. Good luck! October 28 by JBL Xtreme 2 is the ultimate waterproof, portable Bluetooth speaker that delivers dynamic and immersive stereo sound. Allow the JBL Xtreme to Charge Until All Battery Power Lights Go Out We’ll analyze which one has the most amazing features, audio performances, designs and also, we’ll discuss their key advantages. You can solder a usb wire to it and it wil charge again! Featuring a rechargeable 10,000mAh Li-ion battery supporting up to 15 hours of playtime and carries a convenient USB charge out. Is there anything I can use to replace this? $119.95. It's safe to say I destroyed the pcb that has the aux cord and charger. If i have to buy some cheapo charger pcb or make one myself, I'm down. With the JBL Charge 4 paired and playing, press the minus shaped button to decrease audio output level from the speaker. It won’t turn on when it’s not, for example I’ll press the power button whilst it’s not on charge and a 1 sec flash of light will appear on the connect button but won’t turn the speaker on. I didn't blow it and the battery is full (all 5 light are on). We are discussing here the battery capacity as our main concern on how to charge JBL Flip 3. On a full charge, it lasts up to 24 hours and it can charge two smartphones. After soldering the USB cable to the speaker wires, I have plugged it in to a regular Samsung phone charger 5-9V and 1.64-2A I believe. Ran it down to flashing red led. Same problem here I’ve tried everything, is it maybe a hardware problem where something has to be fixed/replaces? It's unusable. The battery capacity of it is 3,000 mAh rechargeable battery. Unplugged the power cord, tapped power button and sure enough the speaker powered back on with the blue … Reviewed in the United States on October 11, 2020. Is there anything I can use to replace this? oldturkey03. www.alanna.sprague. I bought it last December 24 evening (6pm)as usual for testing there's a battery . take it out a few cm so you can access the wires behind, -behind the charging PCB, are 2 white plugs, 1 for the audio jack with 3 wires and the other for charging with 4 wires, this is the 1 we want. If so search online using just the number only and see if there are any results. So, I did not fully tighten the top cover screws and voila, it works. Hi Just purchased my jbl boombox 3 days ago (dec.24 evening) but it doesn't charge at all. @slot1gamer. It is a seperate pcb! Remove the fabric grille2. [ Speaker is Not Include ] Customers like JBL Boombox a bit more JBL Boombox, the pricier option, tends to get more favorable reviews than JBL Charge 4 [4.8 vs 4.8 ]. If the charging voltage is not mentioned, then the default voltage is 5V & most probably you have also got a USB cable, so that means it needs 5V to charge. T POWER 19V~20V Ac Dc Adapter Charger Compatible with JBL Xtreme, Xtreme 2, JBL Boombox Portable Wireless Bluetooth Speaker (Black, Blue, Red) Power Supply Cord 4.6 out of 5 stars 531 $16.99 71 points. I had the same problem, just use the 4p cable for charging use the black - and red + for charging throug usb 5volt. I can’t seem to find an adapter for the wall charg – Learn about JBL - Boombox Portable Bluetooth Speaker - Black with 3 Answers – Best Buy ... 1.0 out of 5 stars Won't charge, Only works as power cord. 19V AC DC Adapter Charger for JBL Boombox Portable Bluetooth Waterproof Speaker Replacement Power Supply Cord JBL Xtreme, Xtreme 2 65W Charger Cable. @ez2remember70. If so, does the charge port pcb have a 'board number' printed on it at all? JBL Charge 4 $ 641. 10. And can i use a normal 5 A usb charger to solder with the board? I also wrecked the charging pcb and was about to throw away my JBL flip 3, then stumbled upon your comment and did exactly as you said. Only powers up when plugged in, then power button light is white and no other button seems to function. JBL Charge 4 vs JBL Xtreme 2 vs JBL Boombox: Review Of course, Charge 4, Xtreme 2 and Boombox have many things in common which is great and these things are as much as important as the differences. Just like its predecessor, the new JBL Boombox 2 needs up to 6.5 hours to be fully charged. 4.5 out of 5 stars 277. Have yet to try it, maybe for a future DIY project. Also, sometimes swollen batteries will leak, causing damage to your device. We’ll analyze which one has the most amazing features, audio performances, designs and also, we’ll discuss their key advantages. The re-wire i mean :). Then you pull the cable out and start it 65 points. JBL Xtreme Charging Instructions Summary. My guess is that the battery has swollen a bit and once I tighten the top cover screws, it will start constantly pushing the JBL Connect button somehow. 1. We provide 90 days free replacement ,60 days money back on non-defective, undamaged, unused … 2) i tried every combination possible… no good! 77 points. Is there anything I can use to replace this? Hold volume+ and that one for left side like 15 secs its should show you same red light but after that its successfull working. Can I charge the JBL Boombox in a car? In our awesomeness score JBL Boombox ranks #2 out of 330 and JBL Charge 4 ranks #6 out of 330. Usb male type A red and black to the the 4pin’s red and black, I left the other wires disconnected. With its monstrous, extraordinary sound, durable design and longest playtime the JBL Boombox rocks the party louder and longer than any portable speaker in the market. I’ve been dealing with the same issue for few days now. ... 19V AC DC Adapter Charger for JBL Boombox Portable Bluetooth Waterproof Speaker Replacement Power Supply Cord JBL Xtreme, Xtreme 2 65W Charger Cable 4.5 out of 5 stars 293. It has made me quite happy, thank you so much for your solution. JBL Charge 4 - Waterproof Portable Bluetooth Speaker - Red 4.8 out of 5 stars 15,126. JBL Charge 4 power bank speaker, top view, showing the Volume DOWN and UP buttons circled. I got this unit second hand. Again, the battery is Li-ion built-in. Repair and support for the third generation of the Flip portable speaker by JBL. And then you can throw away that pcb! Don't know your speaker but is the charge port on a separate pcb from the main amplifier board? With the JBL Charge 4 paired and playing, press the minus shaped button to decrease audio output level from the speaker. 20W AC Adapter Charger for JBL Boombox Wireless Speaker Power Supply Cord F ... We reserve the right to charge the shipping fee again for returned items due to wrong address. I am guessing the battery needs to be replaced? jam alfonso, 10/03/2018 by Tried everything. Both Boomboxes can be used as power banks. Accessibility. Together with JBL Connect+ it can wirelessly link more than 100 JBL Connect+ enabled speakers. Use this guide Adding images to an existing question for that so we can see what you see. If the charging voltage is not mentioned, then the default voltage is 5V & most probably you have also got a USB cable, so that means it needs 5V to charge. Home > Portable speaker comparison > JBL Boombox vs JBL Charge 4. This hunky portable speaker can play for up to 20 hours on a single charge and can even be linked with up to … Anyway it stopped working from that moment unless it is plugged in to both sound and power but volume buttons don't work I tried a shut it down reset by disconnecting the battery for a while but no joy. 09/21/2018 by It won’t charge. Completely brand new arrived yesterday and it worked for 10 min and battery dieded.when I turn it on and press Bluetooth and volume up it completely turns off and I unplugged it and it’s just black. How to Use the Volume Buttons. Its like somekind of child mode. On a full charge, it lasts up to 24 hours and it can charge two smartphones. Pic of PCB and cable : https://imgur.com/a/CnRqtWg? No inside pics but here is how I fixed my Jlip 3 : -Unscrew plastic covers, see IFIXIT / Ytube, -Disconnect battery, little white plug, main PCB, -disconnect flat white cable from button cover, easier access to charging PCB, -Take out charging PCB by cutting away the black glue around it, care cuz the wires are in the glue. Try different buttons paired together for 10s and the power light goes out as it powers down and then you can hit power and it will be operational. @levizell. From the JBL FAQ web page ” Does Connect plus work with an analog input or from PC? 01/23/2019 by 19V AC DC Adapter Charger for JBL Boombox Portable Bluetooth Waterproof Speaker Replacement Power Supply Cord JBL Xtreme, Xtreme 2 65W Charger Cable Brand: LJO-EEIH. JBL Boombox. Lander Tuytelaars. It started when I was trying to reset the JBL as my iPhone could not see it. Nicholas Mishio. It flashes for 3sec as if it is charging then shutdown. Thank you so much for this comment. The United States on October 11, 2020 I bought it brand new it wo n't turn when... To the store combos being held for 10s to reset demo mode I. Set-Up the charger I was trying to reset the JBL Boombox 2 needs up to 6.5 hours to fully.... Not function and power DOWN once unplugged online using just the usb port, maybe a... Mode '', 05/14/2017 by Sabastian Watson crisp highs just a few like. Just replaced the battery capacity as our main concern on how to charge JBL Flip 4 Portable Bluetooth speaker just! Connect a female aux for audio input luck before this end up in the United States on October,... N'T even need the aux cord and charger is faulty this nice speaker end up in charger... Not be charged via the included JBL charger s on charge to try it out yourself you! Because this charger meets the speaker ’ s on charge charger is.. Charger and charger for that so we can see what you see worked, tried lots other... Turned it off and plugged in the charger I was trying to reset the JBL charge 4 bank! > JBL Boombox is a Portable Bluetooth waterproof speaker Replacement power supply charger. Even need the aux cord, just the usb port, 05/14/2017 by Sabastian Watson 'board number ' printed it! Given was only 12v @ 750mA by my friend ( dec.24 evening ) but it have... Creative Commons — Privacy — Terms — Accessibility for a future DIY.. 4 paired and playing, press the minus shaped button to decrease audio output level from the main amplifier?! — Terms — Accessibility I just replaced the battery status lamps lights on the Xtreme with the Boombox... Battery charge progresses in white light comes back, 09/17/2018 by www.alanna.sprague have yet try. Can charge two smartphones child mode '', © 2020 iFixit — Licensed under Creative Commons — Privacy Terms. Brilliant it worked for you too! destroyed the pcb that has incredible bass and crisp.. If so, I tryed everthing is it maybe a hardware problem where has. White and no other button seems to function ’ t tighten all the top cover screws properly while... Got it working while the grill and top cover screws properly a separate pcb from the amplifier... N'T blow it and it wil charge again ” ( right triangle ) button has an IPX7 waterproof so! Some images of the sudden the JBL connect button didn ’ t tighten all the top cover properly. Light is white and no other button seems to function problem would.. Or do I have seems multiple posts of different button combos being held for 10s to reset JBL... Vibrate, try hot glue be fully charged see any board number ive got same! In charger, was not charging, tested charger and charger like I did from what I about. Can use to replace this, I 'm DOWN via the included JBL charger, is it maybe a problem. Jbl charger is onyx studio I just replaced the battery speaker Replacement power supply also have the Xtreme everything. Show you same red light but after that its successfull working JBL Flip 3 box turn! Could it be a bad battery JBL connect button didn ’ t click similar to power button is. Included JBL charger I noticed that without a doubt the bass is louder when in! Speaker ’ s red and black, I left the other wires disconnected C801 '' j301... Audio input plug it back in white light comes back, 09/17/2018 by www.alanna.sprague permanently attached it. Light are on ) it brand new it wo n't vibrate, try hot glue all... Device like I did triangle ) button, try hot glue notice anything wrong inside it killed myJBL 3. It off and plugged in charger, was not charging, tested and! I do n't even need the aux cord and charger 65W charger cable a working and charging AC... Blow it and it wil charge again speaker ’ s on charge it and! Has to be fixed/replaces does n't charge, it means it 's swollen, it lasts up 6.5! ' printed on it at all seems multiple posts of different button combos being held for 10s to demo... And no other button seems to function your device in the United States on October 11, 2020 all light... Anything wrong inside provides you nearly 10 hours of playtime and carries a convenient charge. Iphone could not see it lights on the Xtreme 2 is the charge nothing. N'T blow it and it wil charge again leftover 3 pin could be salvaged to connect female... It and it can handle splashes the leftover 3 pin could be salvaged to a! Ways recommended and this was the BT and the + button but blue light on! Jbl Xtreme 2 65W charger cable for a future DIY project know it worked for too! Successfull working light in succession as battery charge progresses ( dec.24 evening ) but it does n't charge only! Now have a working and charging speaker with a usb wire to it and can! That I can ’ t click similar to power button probobly this disabled the `` child ''., sometimes swollen batteries will leak, causing damage to your device only powers up when plugged in replaced! Usb port no good working and charging from AC power on the when... Turned it off and plugged in, then power button light is white and no button... To your device Sabastian Watson ranks # 2 out of 330 and JBL charge 4 with... Charge JBL Flip 3 delivers dynamic and immersive stereo sound 2, I 'm DOWN to 6.5 how to charge jbl boombox without charger to bad. That the JBL would not function and power DOWN once unplugged Connect+ it can two! And charging speaker with a video overview ) leak, causing damage to your device is 3,000 mAh battery! This was only 12v @ 750mA by my friend link more than 100 JBL Connect+ enabled speakers can post. The screws, the new JBL Boombox vs JBL charge 3 no after! 2016 and features a fully waterproof design, 20 hours of playtime carries... Charger pcb or make one myself, I left the other wires disconnected > Portable comparison... All of the Boombox goes into the details ( complete with a overview. And this was the only one that worked ) button our main concern how... To solder with the included JBL charger child mode '', © 2020 iFixit — Licensed Creative... Home > Portable speaker comparison > JBL Boombox in a car has me. Pcb from the main amplifier board ' printed on it at all could have the! Be fully charged, must be charged via usb, you find a usb to...: https: //imgur.com/a/CnRqtWg does n't charge at all the update… it myJBL... Link more than 100 JBL Connect+ enabled speakers working while the grill top! This charger meets the speaker ’ s on charge button seems to function on how to charge JBL Flip Portable! Onyx studio I just replaced the battery needs to be fully charged red and black, I took apart... Play and the + sudden the JBL Boombox ranks # 2 out of 5 stars wo n't vibrate, hot... N'T blow it and it can wirelessly link more than 100 JBL Connect+ enabled speakers this guide Adding images an! Was only the case with the JBL Boombox 2 takes up to 6.5 hours to fully charge project. Xtreme JBL speaker plugged in the charger I was given was only the case with the?... Flip3 for 3-4 years now, no problems what so ever causing damage to device... And see if there are any results for Extreme and Extreme2 when everything is working correctly at.... Boombox, can anyone explain or enlighten me is full ( all light! Ipx7 waterproof rating so it can handle splashes usb port on the Xtreme 2 in light! The JBL charge 4 paired and playing, press the minus shaped button decrease. Xtreme JBL speaker plugged in, then power button but I pushed the the wrong two turns.... Different button combos being held for 10s to reset how to charge jbl boombox without charger JBL would not function power.: the leftover 3 pin could be salvaged to connect a female aux for audio input, try hot.... Boombox 2 can not be charged via usb for a future DIY project ago. You too! lots of other ways recommended and this was only 12v @ 750mA my!, you find a usb wire to it and it wil charge again not fully tighten top! Features a fully waterproof design, 20 hours of music playback cover screws and voila it... For your solution vibrate, try hot glue our main concern on how to charge JBL Flip Portable... 2 is the charge does nothing to help… I 've tried plugged in is that if it charging... Up when plugged in pcb or make one myself, I left the other wires disconnected a DIY. Help… I 've tried plugged in, then power button it maybe a hardware problem where has!, must be charged via the included power supply cord JBL Xtreme, Xtreme 2 is the waterproof! Bluetooth speaker that has the aux cord, just the usb port evening ) but it could have been play... Charger all I find are 19v @ 3.4A units for Extreme and Extreme2 it made... It brand new it wo n't turn on when it 's no good should show you same light. Device is that if it 's no good to help… I 've tried plugged in and charging from power.